FAQ

At Prime Row, we lease your property for a fixed term (2–5 years) and pay you a guaranteed monthly rent — on time, every month — whether the property is occupied or not. We take care of tenant sourcing, management, and day-to-day issues, giving you a hands-off, stress-free experience with secure and predictable income.

Some properties require a licence before they can be rented, depending on the location and the type of property (for example, HMOs or areas with selective licensing). If a licence is needed, Prime Row will advise you and guide you through the process to ensure your property is fully compliant and ready to proceed.

At Prime Row, we return your property at the end of the agreement in the same condition it was received, allowing for fair wear and tear. We keep a clear record of how the property looked at the beginning of the lease and ensure it is professionally cleaned and well maintained throughout our term, giving you complete peace of mind.

Guaranteed Monthly Income – You receive fixed rent paid on time every month, regardless of occupancy. No Void Periods – You’re paid even if the property is temporarily empty. No Tenant Hassle – We handle tenant sourcing, management, and day-to-day issues. Reduced Risk – No rent arrears or chasing late payments. Professional Management – Your property is maintained and professionally managed throughout the term. Full Transparency – Clear communication, straightforward agreements, and no hidden fees. Stress-Free & Hands-Off – Ideal for busy, overseas, or hands-off landlords. With Prime Row, you benefit from secure, predictable income without the usual risks and responsibilities of traditional letting.

During the term of the agreement, Prime Row will carry out minor repairs at no additional cost and refresh the property following each tenant’s departure to ensure it is ready for the next occupier. Terms and conditions apply.

What Documents or Requirements Are Needed to Let My Property with Prime Row? To place your property on our Guaranteed Rent scheme, we’ll require a few standard documents to ensure full compliance: Proof of ownership (Title Register or Land Registry document) Valid Gas Safety Certificate (if applicable) Valid Electrical Installation Condition Report (EICR) Energy Performance Certificate (EPC) Fire Risk Assessment (FRA) for apartments within a block (if applicable) Proof of ID and address Buildings insurance details If you don’t currently have any of the required certificates, Prime Row can guide you through the process and assist with arranging them where needed. We aim to make the onboarding process straightforward, efficient, and stress-free.

Prime Row accepts a wide range of residential properties, including: Studio apartments 1–5 bedroom houses Flats and apartments Maisonettes HMOs (subject to licensing and compliance) All properties must be in good, lettable condition and meet current safety and regulatory standards. If you are unsure whether your property qualifies, our team will be happy to assess it and provide clear guidance.

At the start of each tenancy, Prime Row ensures that council tax and all relevant utility accounts are transferred into the occupier’s name. We manage the notification process with the local authority and utility providers, ensuring a smooth transition and clear responsibility for ongoing payments. This means you will not be liable for council tax or utility bills during the tenancy.

Yes. Even if your property is let unfurnished, Prime Row requires essential white goods to be provided. This typically includes a cooker, fridge/freezer, and washing machine.